GAMIFICATION OF WAR AS A TOOL OF EMOTIONAL MARKETING IN GLOBAL BRAND COMMUNICATIONS
Abstract
The article examines the phenomenon of war gamification as a tool of emotional marketing in global brand communications under conditions of digital transformation and wartime turbulence. The study conceptualizes the integration of war-related narratives into gamified communication strategies and analyzes their impact on audience engagement, loyalty formation, and reputational capital. It is argued that the incorporation of game design elements such as missions, challenges, rewards, and team-based mechanics into war-themed storytelling intensifies emotional activation and enhances participatory experience in digital environments. At the same time, the research demonstrates the dual nature of such strategies. While gamification of war narratives can increase visibility, virality, and short-term interaction rates, it simultaneously generates elevated reputational risks. Audience responses largely depend on cognitive-ethical evaluation, cultural context, historical experience, and perceived legitimacy of the brand’s intentions. In societies directly affected by armed conflict, even neutral game mechanics may be interpreted as trivialization or commercialization of trauma. The article proposes a conceptual model explaining the nonlinear mechanism through which emotional activation transforms into either positive reputational outcomes or reputational erosion. The findings emphasize the importance of integrating corporate social responsibility principles, ethical screening, contextual sensitivity, and continuous monitoring of audience reactions into strategic planning. The study contributes to interdisciplinary discussions at the intersection of marketing, media studies, and conflict communication, highlighting that war gamification functions not only as a marketing technique but also as a form of symbolic positioning within the broader public discourse. Additionally, the study outlines managerial implications for international companies operating in fragmented information environments. It argues that responsible war-related gamification requires scenario planning, cross-cultural assessment, and the alignment of emotional design with ethical accountability. By distinguishing between supportive and spectacle-driven approaches, the article provides a framework for balancing engagement goals with long-term reputational sustainability, thereby offering practical guidance for brands navigating communication strategies in conflict-sensitive contexts.
References
Deterding S., Dixon D., Khaled R., Nacke L. From game design elements to gamefulness: defining gamification. Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments. 2011. P. 9–15. DOI: https://doi.org/10.1145/2181037.2181040
Huotari K., Hamari J. A definition for gamification: anchoring gamification in the service marketing literature. Electronic Markets. 2017. Vol. 27, No. 1. P. 21–31. DOI: https://doi.org/10.1007/s12525-015-0212-z
Hamari J., Koivisto J., Sarsa H. Does gamification work? A literature review of empirical studies on gamification. 2014 47th Hawaii International Conference on System Sciences (HICSS). 2014. P. 3025–3034. DOI: https://doi.org/10.1109/HICSS.2014.377
Thompson C. J., Rindfleisch A., Arsel Z. Emotional branding and the strategic value of the doppelgänger brand image. Journal of Marketing. 2006. Vol. 70, No. 1. P. 50–64. URL: https://journals.sagepub.com/doi/10.1509/jmkg.70.1.050.qxd (дата звернення: 13.02.2026).
Stahl R. Militainment, Inc.: War, Media, and Popular Culture. New York: Routledge, 2010. URL: https://www.taylorfrancis.com/books/mono/10.4324/9780203879603/militainment-inc-roger-stahl (дата звернення: 13.02.2026).
Der Derian J. Virtuous War: Mapping the Military-Industrial-Media-Entertainment Network. London: Routledge, 2009. DOI: https://doi.org/10.4324/9780203881538
Singer P. W., Brooking E. T. LikeWar: The Weaponization of Social Media. New York: Houghton Mifflin Harcourt, 2018. URL: https://ndupress.ndu.edu/Media/News/News-Article-View/Article/1913059/likewar/ (дата звернення: 13.02.2026).
Tsougkou E., Sykora M., Elayan S., Ifie K., Oliveira J. S. Peace brand activism: global brand responses to the war in Ukraine. Journal of Public Policy & Marketing. 2025. DOI: https://doi.org/10.1177/07439156241289079 (дата звернення: 16.02.2026)
Woodside A. G. Narrative theory and storytelling in marketing. Psychology & Marketing. 2010. Vol. 27, No. 6. P. 531–548. DOI: https://doi.org/10.1002/mar.20342
Berger J. Contagious: Why Things Catch On. New York: Simon & Schuster, 2013. URL: https://www.simonandschuster.com/books/Contagious/Jonah-Berger/9781451686586
Ferrell O. C., Harrison D. E., Ferrell L. Business ethics, corporate social responsibility, and brand attitudes. Journal of Business Research. 2019. Vol. 95. P. 491–501. DOI: https://doi.org/10.1016/j.jbusres.2018.07.007
Горбаль Н. І., Ревуцька О. М. Емоційний маркетинг: особливості та перспективи застосування в умовах війни в Україні. Менеджмент та підприємництво в Україні: етапи становлення та проблеми розвитку. 2025. № 1 (13). С. 152–165. URL: https://science.lpnu.ua/sites/default/files/journal-paper/2025/may/38878/250524maket-154-165.pdf
Горбаль Н. І., Бучковська А. А. Вплив війни в Україні на маркетингові комунікації підприємств. Менеджмент та підприємництво в Україні: етапи становлення та проблеми розвитку. 2025. Вип. 7, № 2. С. 138–149. DOI: https://doi.org/10.23939/smeu2025.02.138
Подзігун С. Стратегії кризових комунікацій під час війни. Економічні горизонти. 2024. № 2–3 (28). С. 139–148. DOI: https://doi.org/10.31499/2616-5236.2(28).2024.305969
Курбан С. Курбан О. В. «Сучасні інформаційні війни в мережевому он-лайн просторі»: навчальний посібник. Покажчик змісту. Інтегровані комунікації. 2016. № 2. С. 109–110. DOI: https://doi.org/10.28925/2524-2644.2016.2.18
Стойко І., Шерстюк Р., Долубовська О. Соціальна відповідальність бізнесу в Україні у воєнний і післявоєнний період. Соціально-економічні проблеми і держава. 2022. Вип. 2 (27). С. 93–106. URL: http://sepd.tntu.edu.ua/images/stories/pdf/2022/22siiipp.pdf
Deterding S., Dixon D., Khaled R., Nacke L. (2011). From game design elements to gamefulness: defining gamification. Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments, pp. 9–15. DOI: https://doi.org/10.1145/2181037.2181040
Huotari K., Hamari J. (2017). A definition for gamification: anchoring gamification in the service marketing literature. Electronic Markets, vol. 27, no. 1, pp. 21–31. DOI: https://doi.org/10.1007/s12525-015-0212-z
Hamari J., Koivisto J., Sarsa H. (2014). Does gamification work? A literature review of empirical studies on gamification. 2014 47th Hawaii International Conference on System Sciences (HICSS), pp. 3025–3034. DOI: https://doi.org/10.1109/HICSS.2014.377
Thompson C. J., Rindfleisch A., Arsel Z. (2006). Emotional branding and the strategic value of the doppelgänger brand image. Journal of Marketing, vol. 70, no. 1, pp. 50–64. Available at: https://journals.sagepub.com/doi/10.1509/jmkg.70.1.050.qxd
Stahl R. (2010). Militainment, Inc.: War, Media, and Popular Culture. New York: Routledge. Available at: https://www.taylorfrancis.com/books/mono/10.4324/9780203879603/militainment-inc-roger-stahl
Der Derian J. (2009). Virtuous War: Mapping the Military-Industrial-Media-Entertainment Network. London: Routledge. DOI: 10.4324/9780203881538.
Singer P. W., Brooking E. T. (2018). LikeWar: The Weaponization of Social Media. New York: Houghton Mifflin Harcourt. Available at: https://ndupress.ndu.edu/Media/News/News-Article-View/Article/1913059/likewar/
Tsougkou E., Sykora M., Elayan S., Ifie K., Oliveira J. S. (2025). Peace brand activism: global brand responses to the war in Ukraine. Journal of Public Policy & Marketing. DOI: https://doi.org/10.1177/07439156241289079
Woodside A. G. (2010). Narrative theory and storytelling in marketing. Psychology & Marketing, vol. 27, no. 6, pp. 531–548. DOI: https://doi.org/10.1002/mar.20342
Berger J. (2013). Contagious: Why Things Catch On. New York: Simon & Schuster. Available at: https://www.simonandschuster.com/books/Contagious/Jonah-Berger/9781451686586
Ferrell O. C., Harrison D. E., Ferrell L. (2019). Business ethics, corporate social responsibility, and brand attitudes. Journal of Business Research, vol. 95, pp. 491–501. DOI: https://doi.org/10.1016/j.jbusres.2018.07.007
Horbal N. I., Revutska O. M. (2025). Emotsiinyi marketynh: osoblyvosti ta perspektyvy zastosuvannia v umovakh viiny v Ukraini [Emotional marketing: features and prospects of application under wartime conditions in Ukraine]. Menedzhment ta pidpryiemnytstvo v Ukraini: etapy stanovlennia ta problemy rozvytku, no. 1 (13), pp. 152–165. Available at: https://science.lpnu.ua/sites/default/files/journal-paper/2025/may/38878/250524maket-154-165.pdf
Horbal N. I., Buchkovska A. A. (2025). Vplyv viiny v Ukraini na marketynhovi komunikatsii pidpryiemstv [The impact of the war in Ukraine on enterprise marketing communications]. Menedzhment ta pidpryiemnytstvo v Ukraini: etapy stanovlennia ta problemy rozvytku, is. 7, no. 2, pp. 138–149. DOI: https://doi.org/10.23939/smeu2025.02.138
Podzihun S. (2024). Stratehii kryzovykh komunikatsii pid chas viiny [Crisis communication strategies during wartime]. Ekonomichni horyzonty, no. 2–3 (28), pp. 139–148. DOI: https://doi.org/10.31499/2616-5236.2(28).2024.305969
Kurban S., Kurban O. V. (2016). Suchasni informatsiini viiny v merezhevomu on-line prostori [Modern information wars in the online network space]. Intehrovani komunikatsii, no. 2, pp. 109–110. DOI: https://doi.org/10.28925/2524-2644.2016.2.18
Stoiko I., Sherstiuk R., Dolubovska O. (2022). Sotsialna vidpovidalnist biznesu v Ukraini u voiennyi i pisliavoiennyi period [Corporate social responsibility in Ukraine during wartime and post-war period]. Sotsialno-ekonomichni problemy i derzhava, is. 2 (27), pp. 93–106. Available at: http://sepd.tntu.edu.ua/images/stories/pdf/2022/22siiipp.pdf
Copyright (c) 2026 Олександр Сохацький, Дмитро Стула

This work is licensed under a Creative Commons Attribution 4.0 International License.

