DIGITAL TECHNOLOGIES AND TOOLS IN PROJECT MANAGEMENT OF ENTERPRISE ORGANIZATIONAL RESILIENCE
Abstract
The article explores the role of digital technologies and tools in project management as a key factor in enhancing organizational resilience in enterprises operating under conditions of increasing uncertainty and digital transformation. The study focuses on how project-based management approaches enable organizations to build adaptive and resilient systems capable of anticipating, absorbing, and responding effectively to internal and external disruptions. Particular attention is paid to the integration of digital solutions into risk management, crisis preparedness, change management, and business continuity processes. The paper substantiates that the fragmented implementation of digital tools significantly limits their potential impact on organizational resilience. In contrast, a systemic and integrated application of digital technologies within project management frameworks allows enterprises to improve situational awareness, accelerate decision-making, and strengthen coordination across organizational units. The research highlights the role of advanced digital instruments, including data analytics, artificial intelligence, cloud platforms, and collaborative tools, in supporting proactive risk identification and adaptive response mechanisms. A comprehensive methodological approach to the integration of digital technologies into project management of organizational resilience is proposed. This approach combines technological capabilities with managerial and organizational factors, ensuring alignment between digital initiatives, strategic objectives, and resilience requirements. The study also outlines practical recommendations for the implementation of digital tools aimed at strengthening organizational resilience across enterprises of different sizes, taking into account their resource availability, digital maturity, and operational complexity. The findings contribute to the development of contemporary approaches to project management by emphasizing the strategic importance of digitalization for resilience building and sustainable organizational development.
References
Al-Ruithe M., Benkhelifa E., Hameed K. A systematic literature review of data governance and cloud data governance. Personal and Ubiquitous Computing. 2019. Vol. 23. P. 839–859. DOI: https://doi.org/10.1007/s00779-017-1104-3
Annarelli A., Battistella C., Nonino F. Product service system: A conceptual framework from a systematic review. Journal of Cleaner Production. 2016. Vol. 139. P. 1011-1032. DOI: https://doi.org/10.1016/j.jclepro.2016.08.061
Duchek, S. Organizational resilience: a capability-based conceptualization. Business Research no. 13, pp. 215–246 (2020). DOI: https://doi.org/10.1007/s40685-019-0085-7
Denyer D. Organizational resilience: A summary of academic evidence, business insights and new thinking. BSI and Cranfield School of Management, 2017. P. 23–45.
Toolkit: Digital Twins Use Cases for Achieving Business Value. Gartner Research. Gartner Inc., 2024. URL: https://www.gartner.com/en/documents/5508495
Крючкова І., Мельникова О. Цифрова трансформація як чинник підвищення адаптивності підприємств в умовах невизначеності. Економіка та держава. 2021. № 8. С. 42–47. URL: https://www.economy.in.ua/pdf/8_2021/6.pdf
Лігоненко Л., Ілляшенко С. Антикризова стійкість підприємства: теоретичні аспекти та методичні підходи до оцінювання. Механізм регулювання економіки. 2020. № 1 (87). С. 80–92. URL: http://mer.fem.sumdu.edu.ua/content/acticles/issue_54/Liia_O_Lihonenko_Sviatoslav_M_Illiashenko_Crisis_Resistance_of_Enterprise_Theoretical_Aspects_and_Methodological_Approaches_to_Its_Evaluation.pdf
Ляпін А., Руденко О. Особливості проєктного управління в умовах кризи: досвід українських підприємств. Управління проєктами та розвиток виробництва. 2022. № 3 (83). С. 23–36. DOI: https://doi.org/10.31734/management2022.03.023
A guide to the project management body of knowledge (PMBOK® guide). Project Management Institute (PMI). 7th ed. Newtown Square, PA : PMI, 2021. URL: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
The standard for organizational project management (OPM). Project Management Institute (PMI). Newtown Square, PA : PMI, 2022. URL: https://www.pmi.org/standards/organizational-project-management
Joshi P, Tewari V, Kumar S, Singh A (2023), "Blockchain technology for sustainable development: a systematic literature review". Journal of Global Operations and Strategic Sourcing, Vol. 16 No. 3 pp. 683–717, DOI: https://doi.org/10.1108/JGOSS-06-2022-0054
Tortorella G., Fogliatto F., Saurin T., Tlapa D. Contributions of Industry 4.0 to supply chain resilience. International Journal of Logistics Management. 2021. Vol. 32. № 4. P. 1327–1349. DOI: https://doi.org/10.1108/IJLM-12-2020-0494
Belhadi A., Kamble S., Jabbour C.J.C., Gunasekaran A., Ndubisi N.O., Venkatesh M. Manufacturing and service supply chain resilience to the COVID-19 outbreak. Technological Forecasting and Social Change. 2021. Vol. 163. 120447. DOI: https://doi.org/10.1016/j.techfore.2020.120447
Vasyltsiv T., Lupak R. Economic security and resilience of enterprises in the context of hybrid threats: Methodology and assessment tools. Journal of European Economy. 2022. Vol. 21. № 1. P. 118–135. DOI: https://doi.org/10.35774/jee2022.01.118
Хаустова Н. Інноваційні підходи до управління змінами на підприємствах в умовах турбулентності. Проблеми економіки. 2023. № 2 (56). С. 189–196. DOI: https://doi.org/10.32983/2222-0712-2023-2-189-196
The global risks report 2023. World Economic Forum. 18th ed. Geneva : World Economic Forum, 2023. URL: https://www.weforum.org/reports/global-risks-report-2023
Woods D.D. Four concepts for resilience and the implications for the future of resilience engineering. Reliability Engineering & System Safety. 2015. Vol. 141. P. 5–9. DOI: https://doi.org/10.1016/j.ress.2015.03.018
Hollnagel, Erik & Pariès, Jean & Woods, David & Wreathall, J.. (2010). Resilience Engineering in Practice: A Guidebook. Resilience Engineering in Practice: A Guidebook.
Weick K.E., Sutcliffe K.M. Managing the Unexpected: Sustained Performance in a Complex World. 3rd ed. Wiley, 2015. URL: https://www.wiley.com/en-us/Managing+the+Unexpected%3A+Sustained+Performance+in+a+Complex+World%2C+3rd+Edition-p-9781118862865
Edmondson A.C. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Wiley, 2018. URL: https://www.wiley.com/enus/The+Fearless+Organization%3A+Creating+Psychological+Safety+in+the+Workplace+for+Learning%2C+Innovation%2C+and+Growth-p-9781119477242
Al-Ruithe M., Benkhelifa E., Hameed K. (2019) A systematic literature review of data governance and cloud data governance. Personal and Ubiquitous Computing, vol. 23, pp. 839–859. DOI: https://doi.org/10.1007/s00779-017-1104-3
Annarelli A., Battistella C., Nonino F. (2020) Product service system: A conceptual framework from a systematic review. Journal of Cleaner Production, vol. 227, pp. 1011–1032. DOI: https://doi.org/10.1016/j.jclepro.2016.08.061
Duchek, S. (2020) Organizational resilience: a capability-based conceptualization. Business Research, no. 13, pp. 215–246. DOI: https://doi.org/10.1007/s40685-019-0085-7
Denyer D. (2017) Organizational resilience: A summary of academic evidence, business insights and new thinking. BSI and Cranfield School of Management, pp. 23–45.
Toolkit: Digital Twins Use Cases for Achieving Business Value. Gartner Research. Gartner Inc. (2024). Available at: https://www.gartner.com/en/documents/5508495
Kriuchkova I., Melnykova O. (2021) Tsyfrova transformatsiia yak chynnyk pidvyshchennia adaptyvnosti pidpryiemstv v umovakh nevyznachenosti [Digital transformation as a factor in increasing the adaptability of enterprises in conditions of uncertainty]. Ekonomika ta derzhava – Economy and State, vol. 8, pp. 42–47. Available at: https://www.economy.in.ua/pdf/8_2021/6.pdf (in Ukrainian)
Lihonenko L., Illiashenko S. (2020) Antykryzova stiikist pidpryiemstva: teoretychni aspekty ta metodychni pidkhody do otsiniuvannia [Anti-crisis resilience of the enterprise: theoretical aspects and methodological approaches to evaluation]. Mekhanizm rehuliuvannia ekonomiky – Mechanism of Economic Regulation, vol. 1(87), pp. 80–92. Available at: http://mer.fem.sumdu.edu.ua/content/acticles/issue_54/Liia_O_Lihonenko_Sviatoslav_M_Illiashenko_Crisis_Resistance_of_Enterprise_Theoretical_Aspects_and_Methodological_Approaches_to_Its_Evaluation.pdf (in Ukrainian)
Liapin A., Rudenko O. (2022) Osoblyvosti proiektnoho upravlinnia v umovakh kryzy: dosvid ukrainskykh pidpryiemstv [Features of project management in crisis conditions: experience of Ukrainian enterprises]. Upravlinnia proiektamy ta rozvytok vyrobnytstva – Project Management and Production Development, vol. 3(83), pp. 23–36. DOI: https://doi.org/10.31734/management2022.03.023 (in Ukrainian)
A guide to the project management body of knowledge (PMBOK® guide). Project Management Institute (PMI). 7th ed. Newtown Square, PA : PMI. (2021) Available at: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
The standard for organizational project management (OPM). Project Management Institute (PMI). Newtown Square, PA : PMI. (2022). Available at: https://www.pmi.org/standards/organizational-project-management
Joshi P, Tewari V, Kumar S, Singh A (2023), Blockchain technology for sustainable development: a systematic literature review. Journal of Global Operations and Strategic Sourcing, Vol. 16 No. 3 pp. 683–717, DOI: https://doi.org/10.1108/JGOSS-06-2022-0054
Tortorella G., Fogliatto F., Saurin T., Tlapa D. Contributions of Industry 4.0 to supply chain resilience. International Journal of Logistics Management. 2021. Vol. 32. № 4. P. 1327–1349. DOI: https://doi.org/10.1108/IJLM-12-2020-0494
Belhadi A., Kamble S., Jabbour C.J.C., Gunasekaran A., Ndubisi N.O., Venkatesh M. (2021) Manufacturing and service supply chain resilience to the COVID-19 outbreak. Technological Forecasting and Social Change. Vol. 163. DOI: https://doi.org/10.1016/j.techfore.2020.120447
Vasyltsiv T., Lupak R. (2022) Economic security and resilience of enterprises in the context of hybrid threats: Methodology and assessment tools. Journal of European Economy. Vol. 21. № 1. P. 118–135. DOI: DOI: https://doi.org/10.35774/jee2022.01.118
Khaustova N. (2023) Innovatsiini pidkhody do upravlinnia zminamy na pidpryiemstvakh v umovakh turbulentnosti [Innovative approaches to change management in enterprises under conditions of turbulence]. Problemy ekonomiky – Problems of Economy, vol. 2(56), pp. 189–196. DOI: https://doi.org/10.32983/2222-0712-2023-2-189-196 (in Ukrainian)
16. The global risks report 2023. World Economic Forum. 18th ed. Geneva: World Economic Forum. (2023). Available at: https://www.weforum.org/reports/global-risks-report-2023
Woods D. D. (2015) Four concepts for resilience and the implications for the future of resilience engineering. Reliability Engineering & System Safety, vol. 141, pp. 5–9. DOI: https://doi.org/10.1016/j.ress.2015.03.018
Hollnagel, Erik & Pariès, Jean & Woods, David & Wreathall, J. (2010). Resilience Engineering in Practice: A Guidebook. Resilience Engineering in Practice: A Guidebook.
Weick K. E., Sutcliffe K. M. (2015) Managing the Unexpected: Sustained Performance in a Complex World. 3rd ed. Wiley. Available at: https://www.wiley.com/en-us/Managing+the+Unexpected%3A+Sustained+Performance+in+a+Complex+World%2C+3rd+Edition-p-9781118862865
Edmondson A. C. (2018) The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Wiley. Available at: https://www.wiley.com/enus/The+Fearless+Organization%3A+Creating+Psychological+Safety+in+the+Workplace+for+Learning%2C+Innovation%2C+and+Growth-p-9781119477242
