THE LINK BETWEEN DISTRUST IN THE FINANCIAL SECTOR AND FINANCIAL STABILITY: A BIBLIOMETRIC ANALYSIS OF RESEARCH FROM 1986 TO 2023
Abstract
The article is devoted to systematizing previous studies of distrust in the financial sector and its connection with financial stability. A multilevel bibliometric analysis was conducted using Scopus analytical tools and VOSviewer software. As a result of the study, it was found that the branch structure of research on the relationship between distrust and financial stability showed a high level of diversification, and the leading scientific fields were defined as economics, econometrics, finance, social sciences, business, management, and accounting. These scientific fields occupy 68.8% of the total research structure. The dynamics of 1986-2023 publications devoted to the connection between distrust in the financial sector and financial stability allowed us to identify five stages of scientific interest in the researched topic. Moreover, the increase in the number of publications is correlated with the destabilizing processes in the global financial system and the aggravation of public distrust. The USA, Great Britain, and Germany were identified as the geographic centers of scientific research on the connection between distrust and financial stability. An analysis of the ten most cited publications on the researched topic in the Scopus database showed that the research on the impact of trust on the construction of ecological and social systems and the restoration of trust in the financial system through the use of Regtech and Fintech occupy the leading positions in terms of the number of citations and influence. Visualization and formalization of the relationship between distrust of the financial sector and financial stability in the VOSviewer software enabled the identification of six clusters, including 51 keywords. As a result of the content-context analysis of the clusters, it was found that trust acts as a mediator between financial stability and behavioral factors affecting the level of trust. Behavioral factors affecting the relationship between trust and financial stability include: preferences of financial services consumers; quality, availability, awareness of the financial service; behavior of financial services consumers; loyalty; reliability of financial institutions; confidence; the level of poverty in society; satisfaction of financial services consumers.
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